Last updated 3 August 2026
By installing Nouss on your store or using the Nouss dashboard, you agree to these terms on behalf of your business. If you do not agree, do not install or use the service.
Nouss analyses visitor behaviour on your ecommerce store to produce purchase-intent scores and audience segments, and syncs those segments to advertising and messaging platforms you connect. Scores are predictive estimates, not guarantees of purchase or revenue.
You are responsible for having a lawful basis and appropriate shopper notice and consent for the behavioural data processed through Nouss, for complying with the terms of any advertising platform you connect, and for keeping account credentials secure.
Plans are billed monthly in advance based on the traffic tier of your store. If your store exceeds its tier for two consecutive months we will contact you to move plans. Subscriptions renew automatically and can be cancelled at any time, effective at the end of the current billing period. Fees already paid are non-refundable except where required by law.
You own your store data and the scores generated for your store. We may use aggregated, de-identified statistics that cannot identify you, your store or any shopper to improve the service.
You may not use Nouss to process sensitive categories of personal data, to resell scores to third parties, to reverse engineer the models, or to discriminate unlawfully against individuals.
We target 99.9% monthly availability but the service is provided as-is. To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months preceding the claim, and we are not liable for indirect or consequential losses including lost advertising performance.
Either party may terminate for material breach not cured within 30 days. We may update these terms with 30 days' notice for material changes. Questions: legal@nouss.ai.